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Service Technician

Department: Service
Reports To: Automation & Service Manager
Location: St. Paul
Job Status: Non-Exempt

Purpose of the Position

The Service Technician is responsible for troubleshooting and completing repairs in a safe and timely manner. This position will also maintain accurate customer records while providing top customer service to all clients of the Company.

Essential Duties and Responsibilities

  • Communicate and cultivate the Core Values of Oxygen Service Company internally and externally
  • Perform technical repairs according to task oriented schedule
  • Maintain a clean work area to ensure the safety of all who enter our high voltage areas
  • Diagnose and trouble-shoot problems with appropriate equipment, applying high voltages of up to 1000 DC to the components
  • Estimate repair costs and obtain authorization prior to beginning work for repairs
  • Conduct proper cleaning of machines before and after repairs
  • Maintain proper paperwork for all repairs
  • Contact vendors to obtain repair items, components and information as needed
  • Recommend preventative maintenance plans or additional repairs
  • Create invoices and submit requests to purchase parts according to customer needs
  • Increase knowledge of position through continuous education and training
  • Communicate clearly to internal and external customers regarding the nature of any service or repair
  • Attend weekly department L-10 meetings, bringing problems and solutions to increase efficiencies

Other Responsibilities

  • Perform other job duties as assigned and fill in for other employees in their absence

Education, Experience & Skills

  • High School diploma or equivalency
  • Associates Degree or Certificate in electronics, manufacturing, robotics or other applicable degree
  • 2+ years of previous experience in electronic circuitry preferred; or combination of the listed education and experience
  • Must have high attention to detail and be organized
  • Effective oral and written communication skills and basic customer service experience
  • Must have good reasoning skills, math aptitude and time management skills

Equipment Used

  • Forklift, two-wheel dollies, liquid cart, and overhead crane
  • Office equipment and computer programs such as Microsoft Office (Word, Excel, Outlook), and ERP Software
  • Various power and handheld tools, such as grinders, impact wrenches, drills, flow meters, amp clamps, engine compressor, electrical testing equipment, etc.
  • Safety shoes and safety glasses required; gloves, hearing protection, and welding gear when applicable

Job Specifications & Requirements

Ability to stand on your feet 4 to 5 hours a day with frequent walking, twisting, bending, reaching, grasping, sitting, and repetitive motions. Frequent lifting/carrying of 25-35lbs is required, may at times lift up to 75lbs. Frequent pushing/pulling of 75lbs. Ability to work in moderately warm or cold conditions where high noise levels are possible. Willingness to travel for training and to visit customer sites to assist with the completion of machine calibrations.

Contact: hr@oxyserv.com

Oxygen Service Company is committed to providing equal employment opportunity to all applicants and employees regardless of their race, creed, color, religion, gender, age, national origin, disability, military service, protected veteran status, genetic information, sexual orientation, gender identity or any other characteristic protected by federal, state or local law. We are strongly committed to this policy and believe in the concept and spirit of the law.

Our Company

OSC is proudly 100% Employee Owned

Learn About Our Company, Values and More

Locations

Find us in St. Paul, Duluth, Willmar and Sauk Rapids

See Retail and Stock Point Locations